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Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Operations Manager

Wen (Women's Environmental Network)
London

Posted: 21 Oct 2024

Deadline: 11 Nov 2024

Compensation: £37,637.15 per annum, pro rata

Living Wage employer

Paid Part-time

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Job description

  • Contract - 4 days (28 hours) per week, permanent. Possibility of the role to become full time - 5 days (35 hours) per week. Please note, you will be expected to work on Tuesday as it is a core working day for the majority of Wen staff.
  • Location - Based at Wen’s Shoreditch office, with hybrid working available
  • Reporting to - Head of Organisational Development
  • Supervising - IT Co-ordinator, Operations Assistant and volunteers (up to 5 people).

ABOUT THE ROLE

We are looking for someone dynamic and progressive to manage operations (people, places and finance) for our growing organisation.  Helping us to navigate an exciting new period in our development, your role will be to manage and shape the organisation’s operations and HR to ensure we have the right systems and processes in place to deliver our work effectively and in ways that are in line with our feminist, participatory and anti-oppression values.

Wen has gone through significant transformation over the past few years including the rapid growth of our team (now 24 members of staff) and an overhaul of all our internal systems to strengthen the organisation for our future work.  This had included migrating our finance system to QuickBooks, implementing a new database, CiviCRM, revising our structure, and we are still developing new financial and HR policies and procedures. We also currently work across two sites and our hybrid team also work remotely.

We are keen to find someone interested in having a core role within an organisation, delivering a wide range of internal projects that support staff wellbeing, communications, anti-racism and culture, including exploring and implementing progressive and radical HR policies that help us to further embed a culture of care.  You will work supportively and dynamically with our collaborative and friendly team. You will be supported by the Head of Organisational Development, who you will work with to develop new strategies and priority areas of work.

RESPONSIBILITIES

People (HR)

  • Manage and maintain HR policies, procedures and practices including the employee handbook, ensuring they are up to date, recorded, filed and adhered to (i.e. personnel contracts, DBS, volunteers, holidays, sick leave)
  • Develop and implement new systems, policies and processes that support anti-oppression, care and inclusion. 
  • Ensure that Wen is compliant, abiding by relevant legislation (including GDPR) and arrange training for staff as needed
  • Oversee recruitment, onboarding, staff development and all other people processes
  • Ensure appropriate support and supervision is in place for all staff, including overseeing training for all staff
  • Promote improvements in internal communication, ensuring staff, volunteers and interns are informed of organisational developments and have opportunities to give feedback that will help shape our ways of working for the better.
  • Oversee the co-ordination of all-staff events, meetings, socials and team building.
  • Monitor and evaluate staff wellbeing, taking steps to address as needed
  • Ensure appropriate and compliant documentation and record maintenance for all HR processes across the organisation including absence management
  • Designated Safeguarding Lead for the organisation.

Places (Office management and IT)

  • Ensure smooth running of Wen’s main office to ensure it provides a welcoming, efficient and safe space to work in, ensuring health and safety procedures are implemented and maintained with help from the Operations Assistant.
  • Utilise the Core Operations budget with help from the Operations Assistant to ensure Wen is maintaining photocopier, stationary supplies, liaising with our landlord about rent, maintaining phones, health and safety, fire procedures, utilities, rates and insurance.
  • Oversee the IT Coordinator to ensure licenses are up to date, IT issues are solved promptly and IT developments and changes across our two sites and hybrid team are tracked

Finance

  • Work with Finance Manager and Head of Organisational Development to establish strong financial processes and policies and ensure staff are aware of the relevant ones
  • Liaising with our Finance Manager on day-to-day accounting as and when necessary 
  • Managing the Core Operations budget including approval of expenditure (as a signatory) and cashflow preparation for the coming financial year
  • Checking and collation of monthly payroll information

People Support

  • Managing the Operations Assistant and IT Co-ordinator.
  • Supporting volunteers as required and oversee managing our volunteer database.
  • Supporting Wen team with HR and other Operations-related matters.

Along with any other reasonable tasks and duties deemed relevant to the role.

PERSON SPECIFICATION

Essential Criteria

  • Excellent written and verbal communication skills
  • Demonstrable experience of:
    • Oversight and management of administrative systems
    • Planning own work and supporting and line managing others
    • Using initiative to analyse a range of available information from different sources to solve day-to-day problems as they arise
    • Managing budgets effectively with sound financial management skills
  • CIPD qualified, or equivalent expertise gained through experience of administering and maintaining HR policies, practices and records, e.g. contracts, holidays, other leave and absences
  • Proven attention to detail, systematic and methodical approach
  • Demonstrable commitment to the vision and values of Wen (equity, collaboration, care and intersectional eco-feminism)
  • Ability to work outside of office hours occasionally to meet the demands of the role

Desirable:

  • Experience of working in a charity or non-government organisation
  • Understanding the dynamics of rapidly changing policy and funding environments
  • Understanding of feminist leadership and participative workplaces

Application information

For more information, including how to apply: Please read visit our website https://www.wen.org.uk/jobs-volunteering/

Please mention Roots to Work when applying for these jobs

About Wen (Women's Environmental Network)

Our vision - A world where women, communities, and the planet flourish because our society is equitable, collaborative, and caring. Our mission - To work collectively to create viable alternatives to oppressive systems, to end the exploitation of women and the natural world. Our values - Equity. Collaboration. Care. Intersectional eco-feminist

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