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Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Seasonal Crop-Share and Sales Coordinator

LESS
The Plot, North Lancashire

Posted: 26 Mar 2025

Deadline: 16 Apr 2025

Compensation: £28,523 per annum (pro-rata £5,705 for 15 hours per week for 6 months)

Paid Part-time Flexible hours Fixed term / contract

Job description

Crop-share and sales coordinator - Job description

• February 2025
• Job Title: Crop-share and sales coordinator
• Responsible to: LESS Directors, line managed by the Grower/FarmStart Trainer
• Salary: £28,523 per annum (pro-rata £5,705 for 15 hours per week for 6 months)
• Hours of Work: 15 hours per week, with flexibility to organise work across the week to meet job demands effectively, but with Thursday as a fixed day.
• Start and End date: 15 May to 15 November (6 Months) 2025

Purpose of the Role: To oversee the efficient packing and fulfilment of organic vegetable orders while managing the administrative and customer service aspects of the crop-share scheme and wider sales. The role calls for a highly organized individual who can balance hands-on vegetable packing at the farm and skill-sharing with FarmStarter trainees while also maintaining accurate digital records, responding to customer enquiries, and ensuring smooth operations throughout the week.

Place of Work: The Plot (Old Holly Farm and White Lund) and other growing sites within the Lancaster District. Travel between sites may be required; use of your own vehicle is desirable. The role will primarily be based at The Plot at Old Holly Farm.

About You: You have demonstrable experience working on commercial agroecological farms and have completed FarmStart training or a similar programme, ideally in the North West. You have a strong interest in agroecology and organic horticulture, box scheme coordination, and customer administration, with a proven ability to manage efficient, accurate packing and administrative systems. You are highly proficient in using Google Drive and Google Sheets for record-keeping, tracking sales, and managing orders.

This role requires excellent time management skills, as you will need to plan and distribute your hours effectively throughout the week to balance hands-on work with administrative and customer service responsibilities.

Key Responsibilities:

• Establish and coordinate an efficient vegetable packing process at The Plot.
• Ensure orders are fulfilled accurately and efficiently.
• Assist with produce deliveries to collection points and customers when needed.
• Co-create and send Monday communications to crop-sharers and other agreed correspondence.
• Supervise and share knowledge with FarmStart trainees and volunteers involved in the picking/packing process.
• Ensure compliance with organic certification standards, including record-keeping and labelling/packaging requirements.
• Manage customer administration, responding to queries and communicating with customers as needed.
• Maintain delivery notes, accurately logging and reviewing daily sales in the Plot Sales Figures spreadsheet, and uploading delivery notes to Google Drive to support finance team invoicing.
• Monitor and improve online and other ordering systems to enhance efficiency and accuracy.
• Proactively manage risks relating to labelling and packing, ensuring appropriate risk assessments, mitigation measures, and briefings for staff and volunteers.
• Contribute to the development of the Staff Handbook.
• Assist in creating the weekly harvest list.
• Provide regular updates and reports on project progress, achievements, challenges, and risks via the project coordination group.
• Participate in strategic discussions about site and project developments.
• Represent LESS CIC and The Plot professionally and respectfully across all sites and stakeholders.
• Maintain cleanliness and organisation of the packing shed and classroom in line with Environmental Health Standards.
• Adapt to additional tasks as agreed with LESS Directors should project plans evolve.

Person specification:

Essential criteria:

Packing and order fulfilment:

• Experience in packing and distributing produce in a small-scale commercial setting.
• Strong attention to detail to ensure order accuracy and quality control.
• Outstanding customer service experience in line with the values of the project.
• A full, clean UK driving licence
• Willingness to work occasional evenings and weekends as required.

People and project coordination:

• Enthusiastic, proactive, and collaborative approach to teamwork and problem-solving.
• Experience running a food distribution model and/or working cooperatively with growers and distributors.
• Strong verbal and written communication skills.
• Ability to follow organisational policies and procedures.
• Excellent organisational and time-management skills, with the ability to prioritise work and work independently.
• Experience working effectively with volunteers and trainees.
• Knowledge of and commitment to food sovereignty, agroecology, organic food production, and alternative food distribution models.

Technical skills:

• Highly proficient in using Google Workspace and Drive and Google Sheets for managing orders, tracking sales, and record-keeping, email, the internet, word processing, Zoom, and Excel.
• Experience using online ordering and customer administration systems.

Desirable criteria:

• Experience working within organic certification or similar regulatory frameworks.
• Experience working with stakeholders in the food sector, including growers, farmers, caterers, community groups, and retailers.
• Five or more years of experience working on organic farms.
• Your own vehicle with business insurance

This is an exciting opportunity to contribute to a dynamic and growing agroecological project. If you are passionate about sustainable food systems, efficient distribution, and community-oriented agriculture, we encourage you to apply!

Application information

Full details and how to apply available here: https://foodfutures.org.uk/work-with-us/

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